Please read these Terms and Conditions ("Terms") carefully before using the https://www.ustravelassist.com website (the "Site").

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Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site. Your agreement to these Terms also includes your agreement to the terms of our Privacy Policy, which is incorporated by reference into these Terms and is, therefore, an integral part of these Terms.

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By accessing or using the Site you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Site.

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Purchases

 

If you wish to purchase any product or service made available through the Site ("Purchase"), you may be asked to supply certain information relevant to your Purchase including (but not limited to) your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

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It is your responsibility to represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

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The Site may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide your information to these third parties, an action which is subject to our Privacy Policy.

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Intellectual Property

 

The Site and its original content, features and functionality are and will remain the exclusive property of US Travel Assist and its licensors. The Site is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of US Travel Assist.

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Processing Time

 

US Travel Assist is an independent private company service provider assisting customers in preparing their applications to request official Government documents about themselves (“Documents”). US Travel Assist is not related to any Government agency and is not responsible or liable for the time it takes for the US Department of State to issue the customer a Document. US Travel Assist guarantees the delivery of our application preparation materials within the time indicated within the description of services. Once the final application is sent from the customer to an office, the delivery of the customer’s passport will vary.

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For more information, please refer to the official processing time page to estimate your application delivery time. 

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Links To Other Web Sites

 

Our Site may contain links to third-party websites or services that are not owned or controlled by US Travel Assist.

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US Travel Assist has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or individuals or their websites.

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You acknowledge and agree that US Travel Assist shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or your reliance on any such content, goods, or services available on or through any such third-party web sites or services.

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We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

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Indemnification

 

You agree to defend, indemnify and hold harmless US Travel Assist and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Site, or b) your breach of these Terms.

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Limitation Of Liability

 

In no event shall US Travel Assist, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including (but not limited to) loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

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US Travel Assist’s total liability--whether in contract, tort, negligence, strict liability in tort by statute, or otherwise--in any manner related to this Agreement, for any and all claims, shall not in total exceed the fees and expenses paid by the client to US Travel Assist.

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Disclaimer

 

US Travel Assist is an independent private company preparer that is not affiliated with any government agency. The fees charged are for the preparation of your application forms. You may obtain blank forms from the U.S. Department of State, either in person or possibly, online.

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Your use of the Site is at your sole risk. The Site is provided on an "AS IS" and "AS AVAILABLE" basis. The Site is provided without warranties of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

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US Travel Assist its subsidiaries, affiliates, and its licensors do not warrant that a) the Site will function uninterrupted or be available at any particular time or location; b) any errors or defects will be corrected; c) the Site is free of viruses or other harmful components; or d) the results of using the Site will meet your requirements.

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Exclusions

 

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

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Governing Law

 

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

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Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site, and supersede and replace any prior agreements you might have had with us regarding the Site.

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Changes

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The new version will become effective on the date it is posted which will be listed at the top of the policy as “Last updated”.

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By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site.

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Contact Us

US Travel Assist
P.O. Box 13471
MIAMI, FL 33101
877-422-1130

Our business hours are Monday-Friday, 9 am - 5 pm, ET